![]() ![]() The specified records contain one or more invalid ids. Encountered ConnectWise API Error: 400: Accounting Batch object is invalid.The terms code "X" was found on one or more transactions, but was not found in QuickBooks Online.The account '' was found on one or more transactions, but was not found in QuickBooks Online.The SSL certificate for the ConnectWise server is missing or invalid: a secure connection cannot be made with this server.However, no account with that name was found in your QuickBooks Online Company The service revenue account 'Sales Tax Payable' was given to be used in a transaction.Email Address does not conform to the syntax rules of RFC 822.Parent Reference Invalid : This selection can only be a Category.Transactions with inventory (QOH) products cant be dated earlier than the Inventory Start Date for the product.Business Validation Error: There is no account associated with the item.Another Customer, Vendor, or Employee is already using this name. I received a Warning saying an Item is already mapped to a different GL Account.Invalid Tax Rate : Invalid tax rate id - # (Known Issue).Failed Creating Item "Service-" in QuickBooks Online If Necessary (Known Issue).How do you Handle Syncing Credit Memos Back into ConnectWise PSA.Note: If Credit memo 100 is applied to invoice 1 and 2 in the same transaction, it will fail. Then apply credit memo 100 to invoice 1022, save, and close. You will need to apply credit memo 100 to invoice 101, save, and close. Invoice 101 and Invoice 1022 are both for $50. You will need to remove the credit memo applied and apply it to each invoice in a separate transaction. You can apply a credit memo to multiple invoices by splitting it across multiple payment records. A payment record without a credit memo on it can be applied to multiple invoices. If the user applies a payment containing a credit memo to more than one invoice then the sync will fail. Any payment entered in QuickBooks Online that contains a credit memo can only be applied to one invoice per payment transaction. The link in the error brings you directly to the payment causing this issue. In this case, a single credit memo was applied to multiple invoices on the same transaction.
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